We strive to deliver great customer service and helpful information to everyone. That includes improving access for underserved communities. We aim to reduce language barriers and increase access to Social Security programs, services, and benefits. If you’re assisting a client with limited English proficiency (LEP), know that we have the resources available to help them in their preferred language. What resources are available?
We encourage you to learn about the resources that are available to serve LEP communities. We provide benefit information online in Spanish–ncluding Retirement, Disability, and Supplemental Security Income (SSI) at SeguroSocial.gov.
Our free interpreter services are available, by tele- phone and in person, in more than 200 languages, to your clients who prefer to conduct business in a language other than English. These services are accessible by calling our toll-free number at 1-800-772-1213 or by visiting a local office and asking for an interpreter in their preferred language.
If your clients need information about our programs, we offer publications in languages other than English. Please check out our non-English publications
Thank you for reading Patrick L. Robinson, Sr article on scoopnewsusa.com. For more on “How we serve people who have limited English proficiency“, please subscribe to SCOOP USA Media. Print subscriptions are $75 and online subscriptions (Print, Digital, and VIZION) are $90. (52 weeks / 1 year).
